askWhizz

Repairs

Something broke? Your technician takes care of it, software to hardware.

Laptop, console, printer, TV or speakers: with askWhizz you tell us what's wrong and we stay with it until it's fixed.

4,99 €/month, VAT included

Join

The technician's work is included in the monthly fee. Parts only with a quote you approve. 12-month minimum term.

Laptop and computer repair

  • Won't switch on or won't start
  • Slow or freezing
  • Cracked screen or no picture
  • Battery or charger that no longer lasts
  • Faulty keyboard, speakers or ports
  • Overheating or very noisy
  • Viruses, Windows or macOS errors

Windows and Mac, any brand, in and out of warranty. Many laptop faults are software and get solved remotely, often on first contact. When it really is the hardware, we handle the repair and the replacement parts.

Join and get help 4,99 €/month, VAT included

Game console repair

  • Won't switch on or switches itself off
  • No picture on the TV (HDMI)
  • Won't read discs or games
  • Overheating or very noisy
  • Controllers that don't respond or drift
  • Update, network or account errors

PlayStation, Xbox, Nintendo Switch and others. We start by ruling out settings, network or account issues, which are fixed right away. If the fault is physical, we handle the repair.

Join and get help 4,99 €/month, VAT included

Printer repair

  • Won't print or shows as offline
  • Lost its connection to Wi-Fi or to the computer
  • Paper jams
  • Streaks, smudges or wrong colours
  • Ink or toner errors
  • Won't scan or send by e-mail

Inkjet, laser and all-in-one printers, at home or in the office. Most printing problems are connection or setup issues and are solved remotely in minutes. The rest we see on site or in the lab.

Join and get help 4,99 €/month, VAT included

TV repair

  • Won't switch on or only the light stays on
  • No picture, lines or patches on the screen
  • Picture but no sound
  • Smart TV apps and Wi-Fi that stopped working
  • HDMI inputs that don't work
  • Set-top box, console or soundbar that won't connect to the TV

LED, OLED, QLED and Smart TVs of any brand. We help right away with apps, network and connections. When the fault is in the TV itself, we tell you whether a repair is worth it and handle the process.

Join and get help 4,99 €/month, VAT included

Audio equipment repair

  • Won't switch on
  • No sound, or sound on one side only
  • Noise, hum or distorted sound
  • Bluetooth that won't pair
  • Soundbar or speakers that won't connect to the TV

Speakers, soundbars, amplifiers, hi-fi systems and headphones. We check connections and setup first and, if the equipment itself is faulty, we handle the repair.

Join and get help 4,99 €/month, VAT included

How it works

  1. Join askWhizz

    Online, in two minutes. You get your technician right away, for this and for every other device in your home.

  2. Tell us what's wrong

    By chat in the app or by phone, at any time. No technical terms needed.

  3. We fix it remotely whenever possible

    Many "faults" are software, network or setup issues and are solved in minutes, without the device leaving your home.

  4. If it's hardware, we handle the repair

    We arrange a technician visit or the pickup of the device. If parts are needed, you get the quote first and decide.

And not only when something breaks

The same monthly fee covers every device in your home and includes cybersecurity and antivirus: questions, setup, scams, backups. How we can help →

Is it for your business? See the business plans →

4,99 €/month, VAT included

Join

Questions? Call 210 332 433 or use "Call me now" at the top of the page.